Privacy Policy

Last updated: 04-Nov-2025

This Privacy Policy explains how Cutting Edge Outdoors ("we," "our," or "us") collects, uses, discloses, and protects the information of users ("you") who use our mobile application (the "App"). The App provides services that connect customers with workers for property-related tasks, manage job assignments, enable communication, and process payments.

By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of data to provide and improve our services:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Profile photo (optional)
  • Payment details (processed securely via our payment partner)

b. Property & Task Information

  • Property address and description
  • Task details, photos, and related files
  • Job status updates and completion proofs (photos uploaded by workers)

c. Location Data

  • Worker check-in and check-out locations to verify job attendance
  • Customer property location for accurate job assignment

d. Communication Data

  • Chat messages exchanged between customers and workers
  • Feedback, reviews, or complaints submitted through the App

e. Technical Data

  • Device information (model, operating system, app version)
  • IP address and usage logs for performance and security

2. Why We Collect This Information

We collect your data for the following purposes:

  • To create and manage your account
  • To connect customers with suitable workers
  • To verify job progress (check-in, check-out, photos)
  • To process secure payments and generate invoices
  • To enable real-time chat between customers and workers
  • To handle complaints, disputes, and customer support
  • To improve our services and app functionality
  • To comply with legal obligations and prevent fraud

3. How We Store and Protect Your Information

All user data is stored securely on encrypted servers.

We use standard industry measures (SSL encryption, firewalls, and restricted access) to protect your personal data from unauthorized access, alteration, or disclosure.

Passwords and sensitive payment information are never stored in plain text.

Only authorized personnel have access to your personal information, and they are required to keep it confidential.

4. Sharing of Information with Third Parties

We do not sell or rent your personal information to any third parties.

However, we may share data in the following limited circumstances:

Service Providers:

With trusted third-party partners who assist in processing payments, cloud storage, or communication services (under strict confidentiality agreements).

Legal Requirements:

If required by law, to comply with legal processes or protect our rights and users' safety.

Business Transfers:

In case of a merger, acquisition, or sale of assets, your data may be transferred securely as part of that process.

5. Your Rights and Choices

You have the right to:

  • Access and review your personal information.
  • Request corrections to inaccurate data.
  • Request deletion of your account and associated data.
  • Withdraw consent for certain data uses (e.g., marketing messages).

You can exercise these rights by contacting us at camerondecker10@live.com

Upon verification, we will process your request in accordance with applicable laws.

6. Data Retention

We retain your information only for as long as necessary to:

  • Provide services you've requested
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When no longer needed, your data will be securely deleted or anonymized.

7. Children's Privacy

Our App is not directed toward children under the age of 13. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately for removal.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App, and the "Last Updated" date will be revised. Continued use of the App means you accept the updated terms.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you can contact us at:

Company Name: Cutting Edge Outdoors